Shipping and Returns

• Postage

All products are posted using Australia Post or Sendle and will be dispatched within 1-3 business days. 

Standard shipping rate is $12.95 and will hopefully be delivered 3-5 business days from dispatch to most regions. Dependent on busy timeframes (Easter, Christmas etc) All items have tracking and you will be notified with tracking details. 

 Please note that Australia Post and Sendle do not offer a fragile service so I take the utmost care in packaging everything as to ensure breakage is minimal. Please make sure you notify me of any issues along with photos. I pay for insurance on each package sent through Australia Post so it is your responsibility to claim through Australia Post within 48 hours of you receiving your parcel.

 

• Returns

Exchanges for change of mind must be made within 7 days of purchase at customers expense. Refunds are not accepted for change of mind purposes. If the product is deemed faulty, returns must be arranged within 14 days of purchase.